OdinCoreOS is operated by One-Eyed Technologies, LLC.
By creating an account, accessing the Services, clicking to accept these Terms, signing an order form, paying for a subscription, or using OdinCoreOS, you agree to these Terms.
If you use the Services on behalf of a company, organization, sole proprietorship, or other legal entity, you represent that you have authority to bind that entity to these Terms. If you do not have that authority, or if you do not agree to these Terms, you must not access or use the Services.
1. Definitions
“OdinCore,” “OdinCoreOS,” “OdinCore Operating System,” “we,” “us,” and “our” mean One-Eyed Technologies, LLC.
“Services” means our website, software platform, SaaS tools, dashboards, workflows, integrations, applications, communications, support, and related services.
“Customer,” “you,” and “your” mean the business, company, organization, sole proprietorship, or other legal entity that subscribes to, purchases, accesses, or uses the Services.
“User” means an individual who accesses the Services through a login, invitation, role, permission, or authorization from a Customer.
“Customer Data” means information, files, records, content, contacts, communications, workflows, customer records, job information, financial connection data, uploaded materials, and other data submitted to, stored in, processed by, or connected to the Services by or on behalf of a Customer.
“End Customer” means a person, business, lead, client, homeowner, property owner, vendor, subcontractor, or other third party whose information is entered into the Services by a Customer or User.
“Subscription” means a paid plan, trial, beta access, pilot program, promotional access, or other right to access the Services.
“Order” means an online checkout, order form, subscription selection, invoice, written agreement, or other purchase record accepted by us.
2. Business Use Only
OdinCoreOS is currently intended for business use in the United States.
The Services are not intended for personal, household, consumer, or children’s use. Consumer-facing accounts may be added in the future, but they are not part of the current MVP.
You may use the Services only for lawful business purposes and only in accordance with these Terms.
3. Eligibility and Authority
To create an account, purchase a Subscription, or act as an authorized representative of a Customer, you must be at least 18 years old or the age of legal majority in your jurisdiction.
A Customer may allow employees, staff, contractors, or other representatives who are legally permitted to work in their jurisdiction to access the Services as authorized Users. The Customer is responsible for ensuring that all Users are authorized, legally permitted to use the Services, and compliant with these Terms.
If you access the Services on behalf of a Customer, you represent that you are authorized to do so.
4. Account Registration and Security
You must provide accurate and current account information.
You are responsible for protecting login credentials, managing User access, setting appropriate permissions, and all activity that occurs under your account.
You must notify us promptly at legal@1eyed.tech if you suspect unauthorized access, credential compromise, misuse, or any security issue involving your account.
We are not responsible for losses caused by your failure to protect credentials, manage permissions, remove outdated Users, maintain secure devices, or follow reasonable internal controls.
5. Customer Administrators and User Permissions
Customer account administrators, including super admins, may grant, modify, or remove User access to the Customer’s OdinCoreOS dashboard, records, workflows, integrations, files, and related information.
You are responsible for deciding who may access your account and what permissions each User receives.
You are responsible for the actions and omissions of your Users, including employees, contractors, agencies, vendors, partners, and other representatives you authorize.
We may rely on instructions from account administrators and authorized Users.
6. Access to the Services
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services during your Subscription term for your internal business purposes.
You do not receive ownership of the Services, software, code, systems, designs, workflows, documentation, branding, templates, or other OdinCore materials.
We may update, modify, improve, limit, suspend, or discontinue parts of the Services from time to time.
7. MVP, Beta, Trial, and Early Access Features
OdinCoreOS may be offered as an MVP, beta, early access release, pilot program, trial, or limited release.
MVP, beta, trial, and early access features may be incomplete, unstable, unavailable, modified, limited, removed, or changed without notice.
You understand that early-stage software may contain bugs, errors, downtime, missing functionality, integration issues, automation issues, data-sync issues, reporting errors, or workflow limitations.
You should not rely on MVP, beta, trial, or early access features as your only system of record unless you maintain appropriate backups, exports, records, and internal safeguards.
We may limit, suspend, or end MVP, beta, trial, or early access access at any time.
8. Subscriptions, Fees, and Payment
You agree to pay all fees described in your Order, checkout, invoice, subscription plan, or other purchase record.
Unless otherwise stated, fees are billed in U.S. dollars and are due according to the billing cycle selected or agreed to.
We intend to use Stripe or another third-party payment processor to process payments. By submitting payment information, you authorize us and our payment processor to charge the applicable payment method for Subscription fees, usage fees, add-on fees, taxes, and other amounts owed.
Payment processors have their own terms and privacy policies. You are responsible for reviewing and complying with those terms.
If payment fails, is reversed, is disputed, or is not received when due, we may suspend or terminate access to the Services.
9. Taxes
Fees are exclusive of taxes unless stated otherwise.
You are responsible for all applicable taxes, duties, assessments, and governmental charges related to your purchase or use of the Services, other than taxes based on our income.
We may collect taxes where required by law.
10. Renewal, Cancellation, and Refunds
Unless otherwise stated in your Order, paid Subscriptions automatically renew at the end of each billing period.
You may cancel through the cancellation process made available in the Services or by contacting legal@1eyed.tech.
Cancellation stops future renewal. Cancellation does not automatically entitle you to a refund for prior charges, partial billing periods, setup fees, implementation work, usage fees, add-ons, or other amounts already incurred.
We may provide refunds at our discretion or as required by law.
If your account is canceled, suspended, or terminated, you are responsible for exporting any Customer Data you need to keep before access ends.
11. Price and Plan Changes
We may change pricing, plan structure, included features, usage limits, user limits, storage limits, billing terms, or available add-ons.
For existing paid Customers, we will provide reasonable notice of material pricing changes before they apply, unless the change is required by law, relates to taxes, results from third-party provider costs, or applies to optional add-ons, new purchases, or new plan selections.
Continued use of the Services after a price or plan change becomes effective means you accept the updated pricing or plan terms.
12. Customer Data Ownership
As between you and us, you own Customer Data.
You grant us a limited license to host, store, copy, transmit, display, process, use, and otherwise handle Customer Data as necessary to provide, secure, support, maintain, improve, and operate the Services; comply with law; enforce these Terms; prevent misuse; and fulfill our obligations.
You are responsible for Customer Data, including its accuracy, legality, quality, integrity, permissions, notices, consents, and use.
We do not sell Customer Data.
13. End Customer Information
You are responsible for all End Customer information entered into the Services by you or your Users.
You represent that you have all rights, permissions, notices, and consents needed to collect, upload, store, use, share, and process End Customer information through OdinCoreOS.
You are responsible for complying with laws that apply to your business, including laws related to privacy, security, marketing, communications, employment, contractor management, payments, taxes, consumer protection, licensing, and recordkeeping.
14. Data Backups, Exports, and Retention
We may maintain backups for operational, security, legal, or disaster-recovery purposes, but we do not guarantee that any specific Customer Data can be restored.
You are responsible for maintaining your own copies, exports, backups, and records as needed for your business.
After cancellation or termination, we may retain Customer Data for a limited period for export, recovery, legal compliance, security, backup, or operational purposes.
We may delete Customer Data after cancellation or termination according to our retention practices, unless legally required or permitted to retain it.
15. Privacy
Our collection and use of personal information is described in our Privacy Policy.
The Privacy Policy is incorporated into these Terms by reference.
By using the Services, you agree that we may collect, use, process, and share information as described in the Privacy Policy and these Terms.
16. Third-Party Services and Integrations
OdinCoreOS may connect with third-party services, including Stripe, Plaid, Zapier, and other tools added over time.
Third-party services are not controlled by us. They are governed by their own terms, privacy policies, security practices, availability, pricing, and functionality.
When you connect a third-party service, you authorize us to send, receive, store, process, and use information through that service as needed to provide the requested integration.
You are responsible for ensuring that you have authority to connect third-party services and share data through those services.
We are not responsible for third-party service errors, outages, data loss, data accuracy, security incidents, pricing changes, feature changes, API changes, account suspensions, or discontinued services.
17. Zapier and Automation
OdinCoreOS may allow Customers to use Zapier or similar automation tools to connect workflows between OdinCoreOS and other applications.
You are responsible for configuring automations correctly, reviewing what data is sent or received, testing workflows, monitoring results, and ensuring automations comply with applicable laws and your business requirements.
We are not responsible for unintended data transfers, workflow errors, duplicate records, incorrect actions, failed automations, third-party app behavior, or consequences caused by automation settings selected by you or your Users.
18. Stripe and Payment Processing
If OdinCoreOS uses Stripe or another payment processor, payment processing is handled by that provider.
We do not control the payment processor’s systems, underwriting decisions, account holds, disputes, chargebacks, processing delays, account requirements, or compliance requirements.
You are responsible for providing accurate billing information and complying with payment processor requirements.
19. Plaid and Financial Connections
OdinCoreOS may support financial account connections through Plaid or similar providers.
By connecting a financial account, you represent that you are authorized to connect that account on behalf of the Customer.
You are responsible for reviewing the permissions granted, the accounts connected, and the data shared through the connection.
We are not responsible for financial connection provider errors, account access issues, incomplete data, delayed data, bank restrictions, or provider availability.
20. Acceptable Use
- You may not use the Services to violate any law, regulation, contract, court order, or third-party right.
- You may not upload, store, transmit, or process unlawful, fraudulent, deceptive, harmful, defamatory, abusive, discriminatory, obscene, or infringing content.
- You may not send spam, unlawful marketing, unauthorized texts, unauthorized calls, or communications that violate consent or opt-out requirements.
- You may not upload malware, viruses, harmful code, or security exploits.
- You may not attempt to gain unauthorized access to the Services, other accounts, systems, networks, or data.
- You may not interfere with or disrupt the Services, servers, networks, APIs, integrations, or security systems.
- You may not reverse engineer, decompile, copy, resell, sublicense, or misuse the Services.
- You may not use the Services to build a competing product or copy platform features, workflows, design, structure, or functionality.
- You may not scrape, crawl, harvest, or extract data from the Services except as expressly allowed by us.
- You may not use the Services for high-risk activities where failure could lead to death, personal injury, property damage, environmental damage, emergency response failure, or critical infrastructure failure.
- You may not misrepresent your identity, authority, business, services, pricing, reviews, or relationship with us.
21. Prohibited Sensitive Data
Unless we expressly authorize it in writing or through product documentation, you must not upload, store, or process the following through the Services:
- Protected health information subject to HIPAA.
- Children’s personal information.
- Social Security numbers, government identification numbers, or full tax identification numbers, except where a feature specifically requires and supports that information.
- Payment card data outside approved payment processor fields.
- Financial account credentials.
- Biometric identifiers.
- Sensitive criminal history information.
- Highly sensitive personal information that is not necessary for your use of the Services.
- Classified information, export-controlled technical data, or information subject to regulated government security requirements.
22. Compliance With Laws
You are responsible for using the Services in compliance with laws applicable to your business.
This includes laws related to privacy, data security, consumer protection, advertising, email marketing, SMS/text messaging, telemarketing, payments, employment, contractors, taxes, record retention, licensing, professional services, and industry-specific requirements.
We are not responsible for determining whether the Services meet the legal, regulatory, professional, or contractual requirements that apply to your business.
23. Marketing, Email, SMS, and Communications
If you use OdinCoreOS to send, organize, trigger, or manage marketing communications, you are responsible for complying with applicable email, SMS, telemarketing, advertising, and consent laws.
You are responsible for obtaining required consents, honoring opt-outs, maintaining suppression lists, and ensuring your messages are accurate and lawful.
You may not use the Services to send unlawful spam, unauthorized texts, deceptive marketing, or communications that violate applicable law.
24. AI Features
AI features are not part of the initial MVP.
OdinCoreOS may add AI-enabled tools in the future. These tools may help summarize records, process transcripts, organize job information, draft content, classify leads, generate scopes, analyze uploaded materials, automate workflows, or support business operations.
If AI features are introduced, we may update these Terms, the Privacy Policy, product disclosures, or applicable feature terms.
We will not use Customer Data to train AI models unless that use is clearly disclosed and permitted by applicable law and contract. The FTC has warned that quietly changing privacy commitments to allow broader data uses, including AI-related uses, can create unfair or deceptive practice concerns.
You are responsible for reviewing AI-generated output before using it. AI-generated content may be inaccurate, incomplete, outdated, noncompliant, or unsuitable for your specific situation.
We do not guarantee that AI-generated output will be correct, compliant, original, or appropriate for any specific use.
25. Future Referral, Partner, Credit, Listing, and Review Features
OdinCoreOS may add referral programs, partner programs, credit systems, business listings, public business profiles, review tools, marketplace features, or similar functionality in the future.
These features are not part of the initial MVP.
If these features are added, they may be subject to additional terms, eligibility requirements, commissions, fees, public-display rules, review policies, content rules, partner requirements, credit terms, or dispute processes.
We may update these Terms before or when such features are introduced.
26. Public Content and Reviews
If future features allow you, your Users, End Customers, partners, or others to submit public content, reviews, business profiles, listings, comments, ratings, or similar materials, you will be responsible for that content.
You may not submit false, misleading, unlawful, defamatory, infringing, fake, manipulated, or undisclosed incentivized content.
We may remove, moderate, restrict, or refuse public content at our discretion or as required by law.
27. Professional Advice Disclaimer
OdinCoreOS is a business operations platform. It is not a law firm, accounting firm, tax advisor, financial advisor, insurance advisor, employment advisor, engineering firm, or professional compliance service.
Information, templates, workflows, automations, calculations, reports, AI outputs, or suggestions provided through the Services are for business convenience only and are not professional advice.
You are responsible for consulting qualified professionals before relying on the Services for legal, tax, accounting, financial, employment, insurance, regulatory, or professional decisions.
28. Estimates, Invoices, Jobs, and Business Records
OdinCoreOS may help Customers manage estimates, invoices, job details, tasks, workflows, communications, files, and records.
You are responsible for reviewing all estimates, invoices, job scopes, pricing, taxes, terms, customer communications, and records before sending, relying on, or finalizing them.
We are not responsible for errors in your pricing, quotes, invoices, taxes, scope descriptions, job records, customer communications, or business decisions.
29. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the Services.
No system is completely secure. We do not guarantee that unauthorized access, hacking, data loss, outages, or security incidents will never occur.
You are responsible for maintaining secure passwords, using appropriate access controls, reviewing User permissions, securing devices, training Users, maintaining backups, and promptly notifying us of suspected security issues.
30. Suspension
We may suspend or restrict access to the Services if you fail to pay amounts owed, we believe your account has been compromised, you violate these Terms, your use creates security or legal risk, your use may harm us or others, a third-party provider suspends or limits a required service, or we are required to do so by law, court order, government request, or contractual obligation.
We will try to provide notice when reasonable, but we may suspend access immediately when necessary.
31. Termination
You may stop using the Services at any time.
We may terminate or suspend your access if you violate these Terms, fail to pay amounts owed, misuse the Services, create risk, or if we discontinue the Services.
Upon termination, your right to access the Services ends.
You remain responsible for amounts owed before termination.
Sections that by their nature should survive termination will survive, including payment obligations, ownership, confidentiality, disclaimers, limitations of liability, indemnification, dispute terms, and provisions related to Customer Data, security, compliance, and legal obligations.
32. Intellectual Property
We and our licensors own all rights, title, and interest in the Services, including software, code, technology, design, interface, workflows, templates, documentation, branding, trademarks, logos, service marks, trade names, know-how, and other intellectual property.
These Terms do not transfer any ownership rights to you.
You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from the Services except as expressly allowed by us.
33. Feedback
If you provide ideas, suggestions, requests, improvements, bug reports, concepts, or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use, modify, commercialize, and incorporate that feedback without restriction or compensation.
You are not required to provide feedback.
34. Confidentiality
During your use of the Services, either party may receive nonpublic information from the other party that should reasonably be understood to be confidential.
Each party agrees to use reasonable care to protect the other party’s confidential information and to use it only for purposes related to the Services.
Confidential information does not include information that is publicly available, already known without restriction, independently developed, or lawfully received from another source.
35. Availability and Service Changes
We aim to provide reliable Services, but we do not guarantee uninterrupted, error-free, or always-available access.
The Services may be unavailable due to maintenance, updates, downtime, outages, third-party provider issues, internet issues, security events, force majeure events, or other causes.
We may modify, improve, update, remove, limit, suspend, rename, replace, or discontinue features from time to time.
We may also change workflows, integrations, plan limits, feature availability, user limits, storage limits, or technical requirements.
36. Disclaimers
The Services are provided “as is” and “as available.”
To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, accuracy, reliability, availability, security, and error-free performance.
We do not guarantee that the Services will meet your requirements, produce desired business outcomes, increase revenue, generate leads, improve operations, prevent errors, satisfy legal requirements, or be compatible with every third-party service.
37. Limitation of Liability
To the fullest extent permitted by law, One-Eyed Technologies, LLC and its owners, officers, employees, contractors, agents, affiliates, service providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost business, lost goodwill, lost data, replacement services, business interruption, or reputational harm.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Services or these Terms will not exceed the amount you paid to us for the Services during the three months before the event giving rise to the claim, or one hundred dollars, whichever is greater.
The limitations in this section apply regardless of the legal theory, whether based in contract, tort, negligence, strict liability, warranty, statute, or otherwise.
38. Indemnification
You agree to defend, indemnify, and hold harmless One-Eyed Technologies, LLC and its owners, officers, employees, contractors, agents, affiliates, service providers, and licensors from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Services, Customer Data, End Customer information, your products or services, your estimates or invoices, your business operations, your violation of these Terms, your violation of applicable law, your violation of third-party rights, your Users’ actions or omissions, or your use or configuration of third-party integrations or automations.
39. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules.
40. Dispute Resolution and Venue
Before filing a claim, the parties agree to first attempt to resolve the dispute informally by contacting each other.
You may contact us at legal@1eyed.tech.
If the dispute is not resolved informally, the parties agree that any legal action or proceeding arising out of or relating to these Terms or the Services will be brought in the state or federal courts located in North Carolina, unless applicable law requires otherwise.
You consent to the personal jurisdiction and venue of those courts.
41. Injunctive Relief
A breach involving intellectual property, confidentiality, security, unauthorized access, or misuse of the Services may cause irreparable harm.
We may seek injunctive or equitable relief without posting bond or proving actual damages, in addition to any other remedies available.
42. Force Majeure
We are not liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, severe weather, internet outages, utility failures, labor disputes, war, terrorism, civil unrest, government action, pandemics, cyberattacks, third-party provider failures, payment processor issues, hosting provider outages, or other events beyond our reasonable control.
43. Changes to These Terms
We may update these Terms from time to time.
The updated version will be posted with a revised “Last Updated” date.
If we make material changes, we may provide notice by email, in-app notice, website notice, or another reasonable method.
Your continued use of the Services after updated Terms become effective means you accept the updated Terms.
If you do not agree to updated Terms, you must stop using the Services.
44. Assignment
You may not assign or transfer these Terms without our prior written consent.
We may assign or transfer these Terms in connection with a merger, acquisition, financing, restructuring, sale of assets, change of control, or by operation of law.
45. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
The unenforceable provision will be modified to the minimum extent necessary to make it enforceable, if permitted by law.
46. No Waiver
Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision later.
47. Entire Agreement
These Terms, together with any applicable Order, Privacy Policy, product-specific terms, and written agreements between you and us, make up the entire agreement between you and us regarding the Services.
If there is a conflict between these Terms and a signed written agreement, the signed written agreement controls to the extent of the conflict.
48. Contact
One-Eyed Technologies, LLC
Email: legal@1eyed.tech
Website: odincoreos.com