This Privacy Policy explains how One-Eyed Technologies, LLC collects, uses, shares, protects, and retains information when you visit odincoreos.com, use OdinCoreOS, create or access an account, connect integrations, communicate with us, or use our related websites, software, tools, services, and platform features.
In this Privacy Policy:
“OdinCore,” “OdinCoreOS,” “OdinCore Operating System,” “we,” “us,” and “our” mean One-Eyed Technologies, LLC.
“Services” means our website, SaaS platform, applications, dashboards, tools, integrations, communications, support, and related services.
“Customer” means a business, company, organization, or other legal entity that subscribes to, purchases, accesses, or uses the Services.
“User” means an individual who accesses the Services through an account, login, invitation, permission, or authorization from a Customer.
“Customer Data” means information, files, records, content, contacts, communications, workflows, customer records, job information, financial connection data, uploaded materials, and other data submitted to, stored in, processed by, or connected to the Services by or on behalf of a Customer.
“End Customer” means a person, business, lead, client, homeowner, property owner, vendor, subcontractor, or other third party whose information is entered into the Services by a Customer or User.
OdinCoreOS is currently intended for business use in the United States.
1. Scope of This Policy
This Privacy Policy applies to information collected through the Services, including our website, product platform, business dashboard, support communications, marketing communications, billing systems, and connected integrations.
This Privacy Policy does not apply to third-party websites, applications, services, payment processors, financial connection providers, automation platforms, or integrations that we do not own or control. Those services are governed by their own terms and privacy policies.
2. Information We Collect
We collect information in several ways: directly from you, from Customers and Users, from use of the Services, from connected integrations, from service providers, and from publicly available or business contact sources.
Account and business information. We may collect names, business names, email addresses, phone numbers, business addresses, billing contact details, company details, account credentials, role information, permission settings, and other information needed to create, manage, secure, and support accounts.
Customer Data. Customers and authorized Users may upload, enter, store, connect, or process information through the Services. This may include customer and lead records, job details, project notes, estimates, invoices, payment-related records, uploaded files, documents, photos, videos, messages, communications, calendar details, CRM records, workflow data, task history, service details, addresses, property information, and similar business records.
End Customer information. Customers may use OdinCoreOS to manage information about their own customers, leads, vendors, staff, subcontractors, or business contacts. This may include names, addresses, email addresses, phone numbers, job locations, service history, notes, estimates, invoices, photos, files, and related records. Customers are responsible for ensuring they have the right to collect, upload, and use this information.
Payment and billing information. We may collect subscription details, plan information, billing contact information, transaction records, payment status, invoice records, and other payment-related information. We intend to use Stripe for payment processing. Stripe or another payment processor may collect and process payment card, bank, ACH, or other payment information under its own terms and privacy policy. We do not intend to store full payment card numbers on our own systems.
Financial connection information. We intend to support Plaid or similar financial connection providers. If a Customer or authorized User connects a bank account or financial service, the connection provider may collect credentials, account identifiers, balances, transaction information, institution details, and related financial data depending on the connection and permissions granted. OdinCoreOS receives only the information made available to us through that provider and authorized by the Customer or User.
Integration information. OdinCoreOS may connect with third-party services such as Zapier, Stripe, Plaid, and other tools added over time. When a Customer or User connects an integration, we may receive, send, store, or process information through that integration as needed to provide the requested functionality.
Communications. We may collect information when you contact us by email, form submission, support request, demo request, onboarding communication, survey, sales conversation, or other message. This may include your name, business name, contact details, message contents, attachments, and related metadata.
Marketing information. We may collect information from people who request a demo, sign up for updates, download resources, attend events, interact with campaigns, or engage with our website or marketing materials.
Device, usage, and technical information. We may collect IP address, browser type, device type, operating system, referring URLs, pages viewed, session activity, click activity, feature usage, timestamps, approximate location derived from IP address, log data, error reports, and other technical information.
Cookies and similar technologies. We may use cookies, pixels, tags, local storage, analytics tools, advertising tools, and similar technologies to operate the website, improve performance, remember preferences, understand usage, protect security, and measure marketing effectiveness.
Future AI-related information. AI features are not part of the initial MVP. If AI-enabled features are added later, they may process Customer Data such as transcripts, notes, files, messages, photos, videos, job details, estimates, or customer records only as described in updated product disclosures, terms, or privacy notices.
3. How We Use Information
We use information to provide, operate, improve, secure, and support the Services.
This includes using information to create and manage accounts, verify access, authenticate Users, configure dashboards, process subscriptions, provide support, respond to inquiries, operate integrations, sync data, enable workflows, process payments, generate billing records, send administrative communications, send marketing communications where permitted, improve website and platform performance, develop features, troubleshoot errors, detect fraud or misuse, protect the Services, comply with legal obligations, enforce agreements, and maintain business records.
We may use aggregated or de-identified information to analyze usage, improve the Services, understand business performance, develop features, and create reports. Aggregated or de-identified information does not identify a specific person, Customer, or End Customer.
We do not use Customer Data to train artificial intelligence models unless we provide additional notice and obtain any consent or agreement required by applicable law or contract.
4. Customer Control of Business Data
OdinCoreOS is a business platform. In most cases, Customer Data is controlled by the Customer.
Customers decide what information is entered into the Services, which Users are authorized to access the account, what permissions those Users receive, which integrations are connected, and how Customer Data is used within the Customer’s business.
Customer account administrators, including super admins, may grant, limit, or remove access to the Customer’s dashboard, records, files, workflows, integrations, and related information.
Customers are responsible for ensuring that their collection and use of End Customer information complies with applicable laws, contracts, notices, permissions, and consent requirements.
5. Account Permissions and Authorized Users
Customer account administrators may authorize employees, contractors, agencies, partners, vendors, or other representatives to access the Customer’s OdinCoreOS account.
Users should only access information they are authorized to view or use. Customers are responsible for managing internal permissions, removing access when a User no longer needs it, and ensuring that Users comply with applicable laws and internal policies.
We may access Customer accounts or Customer Data when reasonably necessary to provide support, troubleshoot technical issues, maintain security, investigate misuse, comply with legal obligations, enforce agreements, or operate the Services.
7. Sale or Sharing of Personal Information
We do not sell personal information in the traditional sense of selling contact lists, Customer Data, or End Customer records for money.
If we later use advertising, analytics, retargeting, or similar technologies that are considered a “sale,” “sharing,” or targeted advertising activity under applicable privacy laws, we will update this Privacy Policy and provide any required notices, links, or opt-out rights.
California’s privacy framework requires covered businesses to provide specific privacy policy disclosures and consumer rights. OdinCoreOS is currently intended for U.S. business use, and not every privacy law applies to every company. If we become subject to California or other state privacy laws, we will provide the required notices and rights.
8. Payments
We intend to use Stripe to process payments. Stripe or another payment processor may collect and process payment card information, bank account information, ACH information, billing addresses, transaction details, and related payment information.
OdinCoreOS may receive limited payment-related information, such as subscription status, transaction status, invoice records, billing contact information, payment method type, last four digits of a payment method, and payment history.
Customers and Users should review the payment processor’s own terms and privacy policy before submitting payment information.
9. Financial Connections
We intend to use Plaid or similar providers to support bank or financial account connections.
If a Customer or authorized User connects a financial account, the financial connection provider may collect information needed to authenticate the account and retrieve authorized financial information. This may include account identifiers, institution names, balances, transaction records, account type, and related metadata.
Customers and Users should only connect financial accounts that they are authorized to connect on behalf of the Customer.
10. Third-Party Integrations
OdinCoreOS may allow Customers and Users to connect third-party services, including Zapier, Stripe, Plaid, and other integrations added over time.
When an integration is connected, data may be shared between OdinCoreOS and the connected third-party service. The specific information shared depends on the integration, configuration, permissions, and actions selected by the Customer or User.
Third-party services are governed by their own terms, privacy policies, and security practices. We are not responsible for the privacy, security, availability, or performance of third-party services that we do not control.
Customers may be able to disconnect integrations through account settings or by contacting us.
11. Marketing Communications
We may send marketing emails, product updates, onboarding communications, newsletters, announcements, promotional messages, and similar communications.
You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us at legal@1eyed.tech.
Even if you opt out of marketing communications, we may still send transactional, administrative, billing, account, security, legal, or service-related messages.
If we offer SMS or text messaging in the future, we will provide any legally required disclosures and consent mechanisms before sending promotional texts.
13. Artificial Intelligence Features
AI features are not part of the initial MVP.
OdinCoreOS may add AI-enabled tools in the future. These tools may help Customers summarize records, process transcripts, organize job information, draft content, classify leads, generate estimates or scopes, analyze uploaded materials, automate workflows, or support business operations.
If AI features are introduced, we will update this Privacy Policy, product disclosures, or applicable terms as needed. We will not use Customer Data to train AI models unless that use is clearly disclosed and permitted by applicable law and contract.
Customers should not upload highly sensitive information into any AI-enabled feature unless the feature is specifically designed and authorized for that type of information. This includes protected health information, government identification numbers, children’s information, financial credentials, biometric information, or other highly sensitive personal information.
14. Future Features
OdinCoreOS may add referral programs, partner programs, business listings, public business profiles, review tools, credit systems, marketplace features, or similar functionality in the future.
These features are not part of the initial MVP.
If these features are added, certain information may become visible to other Users, partners, customers, prospects, or the public depending on the feature and account settings. This may include business names, contact details, service areas, profile information, review content, ratings, partner status, referral activity, or credit usage information.
We will update this Privacy Policy and related product disclosures as needed before or when these features are introduced.
15. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, and disclosure.
No system can be guaranteed to be completely secure. Customers and Users are responsible for using strong passwords, protecting login credentials, limiting account access, reviewing permissions, and promptly notifying us of suspected unauthorized access.
If we learn of a security incident involving personal information, we will evaluate and respond according to applicable law. North Carolina law requires certain businesses that own or license personal information of North Carolina residents, or conduct business in North Carolina and own or license such information, to provide notice after discovery or notification of a qualifying security breach.
16. Data Retention
We retain information as long as reasonably necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, support business operations, maintain security, and fulfill the purposes described in this Privacy Policy.
Retention periods may vary based on the type of information, Customer account settings, legal requirements, billing needs, backup systems, dispute needs, security needs, and operational requirements.
When information is deleted, it may not be immediately removed from backups, logs, or archival systems. We will handle retained copies according to our retention, security, and legal practices.
17. Account Deletion and Privacy Requests
During MVP, Customers and Users may request account deletion, data access, correction, or other privacy-related support by emailing legal@1eyed.tech.
In the future, OdinCoreOS may provide account deletion and privacy request tools inside business settings.
We may need to verify your identity, account access, and authority before completing a request.
For business accounts, certain requests may need to be handled through the Customer’s account administrator because the Customer controls the account and related Customer Data.
We may retain certain information when required or permitted by law, including billing records, legal records, security logs, fraud-prevention information, dispute records, backup copies, and records needed to enforce agreements.
18. Privacy Rights
Depending on where you live and which laws apply, you may have rights to request access, correction, deletion, portability, restriction, objection, or opt out of certain data uses.
OdinCoreOS is currently intended for U.S. business use. Some state privacy laws apply only to companies that meet specific revenue, data volume, or processing thresholds. If a privacy law applies to us, we will provide the rights, notices, and request processes required by that law.
To make a privacy request, contact legal@1eyed.tech.
19. Children and Minors
OdinCoreOS is not intended for children.
Users must be at least 18 years old or the age of legal majority in their jurisdiction to create an account, enter into a subscription agreement, or act as an authorized representative of a Customer.
A Customer may allow employees, staff, or contractors who are legally permitted to work in their jurisdiction to access the Services as authorized Users, provided the Customer is responsible for ensuring such access complies with applicable employment, labor, privacy, and consent laws.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
20. U.S.-Only Availability
OdinCoreOS is currently intended for businesses located in the United States.
We do not currently target users outside the United States. If we expand availability to Canada, the United Kingdom, the European Union, or other jurisdictions, we may update this Privacy Policy and related terms to reflect additional legal requirements.
21. Business Transfers
If One-Eyed Technologies, LLC, OdinCoreOS, or any related business or asset is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, information may be disclosed, transferred, or evaluated as part of that transaction.
We will take reasonable steps to require that the recipient handle information consistently with this Privacy Policy or provide notice where required by law.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on our website with a revised “Last Updated” date.
If we make material changes to how we collect, use, share, or process information, we may provide additional notice, such as by email, in-app notice, website notice, or another reasonable method.
Your continued use of the Services after an updated Privacy Policy becomes effective means you accept the updated policy, to the extent permitted by law.
23. Contact Us
For privacy, legal, or data-related questions, contact:
One-Eyed Technologies, LLC
Email: legal@1eyed.tech
Website: odincoreos.com